Q.
What is the minimum opening order? Reorder? A: The minimum opening order amount is $350.
Reorder amounts are $150.
Q. If there are items on my order that are not in stock do you backorder the items
or cancel them? A: If a product is not available on the original
shipment, a backorder will be created if the total value exceeds $40.If it is less than $40, we will cancel the items from
the order. Please include these items on your next order. We will not create backorders if specifically requested by
customers. Backorders that do not ship within 90 days of the original ship date or seasonal items that do not ship within 30
days of the end of the season or holiday will automatically be canceled unless otherwise specifiedby customer.
Q. Can I order custom products? A: Yes, We do
custom products. Contact your Rep or call 800-378-9098 to get more information.
Q. What is the easiest way
to place an order.
A: If
you prefer you may fax orders to 1-804-378-7232 or call 1-800-378-9098 to talk to a customer service
Q. What is the shipping time on orders?
A: Orders will be shipped in about 10
days from the date order was placed.
